Register for a Companies Registry Online System (CROS) Personal Identification Number

The Companies Registry of the Registrar General's Department has developed a new application to facilitate paperless, electronic and remote transaction of business with the Registry. In preparation for the launch of this new application, we are encouraging persons engaged with activities at the Companies Registry to register now.

Every person whose name is on a record maintained by the Companies Registry or who wishes to Incorporate a Company or Register a Business Name, Non-Profit Organisation or External Company, as well as every person who wishes to use the facility, must create an electronic identity in CROS . Once the Electronic Identity is created, a Personal Identification Number for the account (Account PIN) will be issued. The Account PIN will be used to match the electronic identity created to the Company(ies), Business(es) and Non-Profit Organisation(s) with which the person may be associated. The Account PIN will also be the electronic signature of those individuals authorized to sign documents electronically.

Creating an Electronic Identity and Acquiring an Account PIN

Step 1 - All individuals must create an electronic identity by registering for a Companies Registry Account: CLICK HERE to apply.
Step 2 - An individual identified below, with a Companies Registry Account, must create an electronic identity for each of the following in the manner described:
  • a Director or the Secretary of a company incorporated under the Companies Act, Ch. 81:01 must create an Electronic Identity for that company by logging in to CROS and following the prompts;
  • a Director of an External Company registered under the Companies Act, Ch. 81:01 must create an Electronic Identity for that External Company by logging in to CROS and following the prompts;
  • a Director of an External Company not registered under the Companies Act, Ch. 81:01 must create an Electronic Identity for that External Company by submitting a manual application to the Companies Registry;
  • a Director, manager, Officer or Trustee of a Company created by an Act of Parliament must create an Electronic Identity for that company: CLICK HERE to apply;
  • an individual occupying the Office of Corporation Sole must create an Electronic Identity for that company: CLICK HERE to apply; and
  • a partner of a firm/partnership registered under the Registration of Business Names Act, Ch. 82:85 must create an Electronic Identity for that firm/partnership by logging in to CROS and following the prompts.

Benefits of CROS

User-friendly remote access on a twenty-four hour basis to:

  • electronically submit registration, incorporation and post-incorporation documents for business names, non-profit organisations and companies;
  • electronically sign documents;
  • instantaneously register business names, incorporate profit companies and file post-incorporation documents;
  • immediately receive notification of changes to business names, non-profit organisations and company records;
  • electronically create, top up and manage payment accounts;
  • electronically settle fees, charges and levies required to be paid for the Services provided; and
  • electronically search business names, non-profit organisations and company records.

Logging in to CROS

It is as easy as 1-2-3:

  • enter the e-mail address provided at registration, for the Companies Registry Account, as the username for the account;
  • enter the one-time password sent to that e-mail address for the first login; and
  • change your password.

FAQs on CROS

Registering for a Companies Registry Account (CRA)

What is the first step to accessing the new Companies Registry Online System (CROS)?

To access CROS the first step is to register for a Companies Registry Account (CRA).

Who must be registered for a CRA?

  • Each of the following persons must register with CROS:
    • whose name is on a record maintained by the Companies Registry;
    • who proposes to incorporate a profit or non-profit company;
    • who proposes to register a business name, non-profit organisation or external company;
    • who intends to use CROS.

Who must apply for registration of a CRA?

  • Individuals (living persons)
  • Companies Incorporated by Act of Parliament
  • Corporation Sole

Who must apply for registration of a CRA on behalf of a Company Incorporated by Act of Parliament?

Any director, manager, officer or trustee of the company, with an individual CRA, may apply.

Who must apply for registration of a CRA on behalf of a Corporation Sole?

The person in the office of Corporation Sole must apply, after obtaining an individual CRA.

How does a Company incorporated under the Companies Act, Ch. 81:01, obtain a CRA?

A director or the secretary of the company, with an individual CRA, must login to CROS and follow the prompts.

How does an External Company obtain a CRA?

  • A director of an external company registered under the Companies Act, Ch. 81:01, with an individual CRA, must login to CROS and follow the prompts.
  • A director of an external company not registered under the Companies Act, Ch. 81:01, with an individual CRA, must submit a request in writing to the Companies Registry.

How does a firm/partnership registered under the Registration of Business Names Act, Ch. 82:85 obtain a CRA?

A partner of a firm/partnership, with an individual CRA, must login to CROS and follow the prompts.

Does an unincorporated Non-Profit Organisation, registered under the Non-Profit Organisations Act, 2019, need a CRA?

No, there is no need for an unincorporated Non-Profit Organisation to obtain a CRA.

What is the purpose of registering for a CRA?

  • The identity of each individual applying for a CRA is verified.
  • An electronic identity for each individual and company registered is created.
  • An Account PIN for each CRA is generated.

How will an individual’s identity be verified?

  • Nationals of Trinidad and Tobago
    • The individual’s birth record must be identified in the Register of Births;
    • The individual’s name must be confirmed in two forms of identification;
    • The individual’s change of name must be evidenced by relevant documentation;
    • The individual’s existence as a living person must be confirmed through the Register of Deaths;
    • The individual’s physical appearance must be verified by a photograph of the individual's face, with a Photo ID of the individual held beside the individual's face.
  • Non-nationals
    • The individual’s name must be confirmed in two forms of identification;
    • The individual’s change of name must be evidenced by relevant documentation;
    • The individual’s physical appearance must be verified by a photograph of the individual's face, with a Photo ID of the individual held beside the individual's face.

What does it mean to create an electronic identity?

All information in CROS verified to be that of a particular individual, company or non-profit organisation are linked to a unique identifier which, when used in relation to any transaction being conducted in CROS, will identify that particular individual, company or non-profit organisation as the party to the transaction.

What is an Account PIN?

  • The unique identifier issued to each individual, company or non-profit organization creating an electronic identity.
  • The product to be used by a signatory to sign in electronic form.
  • The product to be used to add or remove a person from a company, business or non-profit organisation record.

Is an Account PIN the same as a Birth PIN?

No, the Account PIN is a new and unique number generated in CROS, to be used only for accessing services in CROS.

Are there persons with whom an Account PIN must be shared?

No, an Account PIN should not be shared with anyone.

Accessing and Using a CRA

Are all CRAs accessible for conducting transactions?

No, only the Individual CRA can be accessed and used to conduct transactions

What are the login credentials for the Individual CRA?

  • Username – the individual’s e-mail address
  • Password –
    1. First login: the one-time password provided by CROS
    2. Subsequent login: the new password set by the individual

For what transactions must the Individual CRA be used?

  • Indicate Associations
  • Appoint Agents/Agencies
  • Submit electronic forms in the roles of Individual, Director, Secretary, Controller or Agent
  • Manage and top up the individual’s and the company’s payment accounts
  • Pay fees, charges or levies

Creating a CRA for a Company incorporated by Act of Parliament/Corporation Sole

What information must be provided to create a CRA for a Company Incorporated by Act of Parliament or a Corporation Sole?

  • Name of the entity
  • Name and Account PIN for each director/manager/officer/trustee of the entity
  • Name and Account PIN for the person occupying the office of Corporation Sole
  • Name of the contact person for the entity
  • Telephone number for the entity
  • Current, postal and e-mail addresses for the entity

Is evidence of the incorporation of the entity required?

Yes, a document which evidences the incorporation of the entity must be uploaded to the application, e.g. the Act of Parliament by which the company was incorporated.

Is evidence of the appointment of each director/manager/officer/trustee of the entity required?

Yes, a document evidencing the appointment of each director/manager/officer/trustee of the entity must be uploaded to the application, e.g. a letter from the entity.

Is evidence of the appointment of the person occupying the office of Corporation Sole required?

Yes, a document evidencing the appointment must be uploaded to the application.

Which individual’s identity document must be uploaded to the application?

  • Only the contact person for the entity is required to upload his birth certificate and two forms of photo identification to the application.
  • The others named in the application would already have uploaded their identity documents, when they applied for their own individual CRAs, accordingly, they are not required to upload them again.

Creating a CRA for an Individual

What information must be provided by an individual to create a CRA?

  • Birth PIN (applicable to nationals of Trinidad and Tobago only)
  • Full name and any former name
  • Nationality
  • Date of birth
  • Occupation
  • Phone number
  • E-mail address
  • Current address and postal address

What documentation must be provided in support of the application?

  • Copy of the individual’s birth certificate (both nationals and non-nationals)
  • Two forms of identification as follows:
    • Photograph of one form of identification, which is a Photo ID, held beside the individual’s face (headshots only and the information on the identity document must be clearly visible); and
    • Copy of the second form of identification.

What information/documentation must be provided when an individual’s birth name changed prior to registration?

  • The former name and/or surname
  • The date of the change
  • The document by which the change was effected, e.g. deed poll, marriage certificate

Why must a national of Trinidad and Tobago provide the birth PIN?

This information is required for identifying the individual’s birth record in the Register of Births.

Establishing an Association

Who is required to establish an association?

  • Individual
  • Company Incorporated by Act of Parliament
  • Corporation Sole

What type of association must be established?

Where an individual, Company Incorporated by Act of Parliament or Corporation Sole holds any of the following roles, in a company incorporated under the Companies Act, Ch. 81:01 or a business registered under the Registration of Business Names Act Ch. 82:85, that association must be indicated:

  • Director
  • Secretary
  • Owner
  • Partner
  • Controller
  • Shareholder
  • Beneficiary

Where an individual, Company Incorporated under the Companies Act, Ch. 81:01, External Company, Company Incorporated by Act of Parliament or Corporation Sole intends to hold any of the following roles, in a company incorporated under the Companies Act, Ch. 81:01 or a business registered under the Registration of Business Names Act Ch. 82:85, that association must be indicated:

  • Director
  • Secretary
  • Partner
  • Controller

How is an association established?

  • With an existing company or business

    When an individual, company incorporated by Act of Parliament or Corporation Sole provides the Company or Business Identifier of the company or business they are associated with, and this information is verified by the Companies Registry, an association is established.

  • With a proposed company or business

    Where an individual, Company Incorporated under the Companies Act, Ch. 81:01, External Company, Company Incorporated by Act of Parliament or Corporation Sole provides the name reservation reference number they are associated with an association is established.

When should the association be established?

At the time of applying for the Individual CRA and Company Incorporated by Act of Parliament\Corporation Sole CRA. After obtaining a CRA.

How is an association established after obtaining a CRA?

  • Individual - By the individual logging into the CRA, selecting the role of Individual, visiting the My Account page and clicking on the “Associations” tab.
  • Company - Incorporated by Act of Parliament or Corporation Sole - By the company or business, with which it is associated, adding the Company Incorporated by Act of Parliament or Corporation Sole directly to the record of the respective company or business.

Why is it necessary to establish an association?

To enable the Account PIN of the particular individual, Company Incorporated by Act of Parliament or Corporation Sole to be added to the record of the respective company or business.

To enable an individual to use their Account PIN to transact business in CROS on behalf of the respective company or business.

What might prevent an association from being established by the Companies Registry?

Where the individual, Company Incorporated by Act of Parliament or Corporation Sole, seeking to establish an association, does not appear on the record maintained by the Companies Registry for the respective company or business, the association cannot be established.

What happens when an individual, Company Incorporated by Act of Parliament or Corporation Sole ceases to function in the role identified when establishing the association?

  • Upon the filing of a notice/statement of change:
    • the Account PIN, of the individual, Company Incorporated by Act of Parliament or Corporation Sole, will automatically cease to be associated with the record maintained by the Companies Registry for the respective company or business;
    • the individual will no longer be permitted to transact business in CROS on behalf of the company or business.

Use of an Electronic Signature

Must the forms submitted electronically in CROS be printed and signed with a handwritten/wet signature?

  • No, CROS is a paperless system which:
    • eliminates the use of paper forms for incorporation and registration processes (except where required by law); and
    • adds the electronic signature of a signatory to the electronic form.

How will a signatory’s electronic signature be added to an electronic form in CROS?

  • CROS will automatically add the electronic signature of the signatory logged in to CROS to conduct the particular transaction.
  • Where required, CROS will add the electronic signature of the person identified as signatory.

By what means will a person be identified as the signatory?

By adding the surname/company name and Account PIN of the person to the electronic form.

Who can be a signatory to each of the following electronic forms?

  • Incorporation documents
    • Individual
    • Company incorporated under the Companies Act, Ch. 81:01
    • External Company registered under the Companies Act, Ch. 81:01
  • Post incorporation documents
    • Director who is an individual
    • Secretary who is an individual
    • Authorised Officer who is an individual
  • Application for Registration of an External Company
    • Director who is an individual
    • Attorney-at-law
  • Post External Company registration documents
    • Director who is an individual
  • Application for registration of a Non-Profit Organisation
    • Controller
  • Application for registration of a Firm/Partnership
    • Individual
    • Company incorporated under the Companies Act, Ch. 81:01
    • External Company registered under the Companies Act, Ch. 81:01

What will an electronic signature look like?

The individual’s first initial and surname, e.g. the signature for John Doe will appear as “J. Doe”.